Why must installers provide insurance?
For all replacement window and door installations that are notifiable to FENSA (click
here to find out which types of installations fall under FENSA's remit),
FENSA Registered Businesses are required to have in place for their customers the
categories of insurance stated below. It is a government requirement that companies
must have certain insurance policies in place where applicable.
Insurance Backed Guarantees (IBG) Replacement of windows and doors in domestic
dwellings must have an Insurance Backed Guarantee provided.
Deposit Protection: If FENSA Registered Businesses take deposits in advance
of installations, they must give some form of deposit indemnity. Deposits may be
guaranteed by, for example, trade association Deposit Indemnity schemes, or credit
Guarantee or Warranty: FENSA Registered Businesses must give a guarantee
or warranty covering the cost of completing rectification work in respect of
installation defects for a period of ten years.
Deposit Protection can be provided by a range of insurance providers. FENSA provides
an 'approved' list of already vetted insurers that FENSA Registered Businesses must